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All you need to know about
the New Sterling Navigator..
The first phase of the Sterling assessment process is a simple, cost-effective, and quick tool that provides organizations with a snapshot of where the organization currently is.
The process begins with the organization administering a survey to a cross section of employees. The Sterling Council then analyzes the data, determines the results, and provides a feedback report for the organization.
Several strengths and areas for improvement are identified as related to the Sterling Criteria; this information can be used by organizations to set future direction and develop strategic plans.
The Sterling Council offers mentoring as a follow-up once the Navigator feedback report has been delivered. This mentoring is customized for each organization.
Conducting the Navigator self-assessment helps organizations introduce the Sterling Criteria to their workforce. By placing a priority on the improvement initiatives, organizations can more effectively implement an award winning management system and move closer to the goal of performance excellence.
Click below to download:
About the Navigator - 13pg.
(PDF 220k)
About the Education Navigator
- 12pg. (PDF 72k)
Price List Information
- (PDF 36k)
Navigator Survey - 62pg. (PDF
152k)
Education Navigator Survey
- 62pg. (PDF 172k)
Application of Intent - (PDF
32k)
(Due 2 weeks prior to the survey being submitted)
It is an organizational self-assessment based on the 2000 Sterling Criteria for Organizational Performance Excellence.
It is in the form of a questionnaire that is completed by members of the organization from different levels and functions.
The completed surveys are sent to the Sterling office, analyzed, and a computer-generated feedback report is prepared for the organization.
The benefits of the feedback report are as follows:
- It provides a baseline measurement on how the organization is progressing on its path to excellence
- It identifies the major strengths of the organization and the areas most in need of improvement
- It is formatted in easy-to-read Pareto charts and bar graphs
To find out more about the Florida Sterling Council and its many offerings, call (850) 922-5316.
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